Terms & Conditions Of Termite Home Protection (THP)

1. Anticimex THP will be valid for five years effective 90 days (Termite Infestation Cooling Period) from the signed up date .

2. The Customer agrees to pay Anticimex upfront upon THP signed up.

3. The Customer will be entitled for a 5 years Termite Infestation treatment from the effective date covering building structure build up floor area only exclude garden or property compound if any.

4. The Customer entitle for Free Termite Protection Service Call on all evidence of active termite activity with photo post to our THP Online Portal within the Protection Period according to The Customer & Anticimex strategic timing between 10am to 5pm not include Saturday, Sunday & Public Holiday.
Anticimex will invoce The Customer on all False Service Calls at RM200 per trip.

5. Anticimex shall be responsible for the Termite Infestation in those parts of the property stated herein for the agreed period stated on the face hereof.

6. For the treatment of timbers or articles where a non-staining treatment is required Anticimex will use a chemical solution specially prepared to dry without stains. Anticimex shall not be held responsible should staining occur. Every care will be exercised by the employees of Anticimex in carrying out orders but no responsibility will be accepted for any damage that may be caused in carrying out such work.

7. Anticimex THP will not apply to timbers concealed or inaccessible to visual examination.

8. The benefits of THP covers the premises' areas or articles specified. Written notice of all property ownership transfer must be reported to update Anticimex THP System for owner transfer registration.