We take our customer's privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit our website and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account with us on our website and have logged on with your user name and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service.

Handling of User information

1. Certain User information, including i) information registered through the user registration and ii) transaction histories regarding the Services will be recorded in the computers managed by Anticimex.
2. Anticimex will use information such as the registration data of User and transaction histories with Anticimex for the following purposes:
   • To deliver products and provide after-the-sale service
   • To send brochures, direct mail (DM), FAX, and e-mail for delivering bargain information regarding Anticimex's mail-order businesses and other related services/businesses
3. About the provision and deposit of personal information
   The company name and organization name of a User, and the name, address, phone number, and e-mail address of a parson in charge, which Anticimex has collected, will never be provided/disclosed to a third party, except such a case that any of the following applies.
   • When information including server-registered information described in the previous paragraph is required to operate the Services
   • When User agrees in advance that the registered information may be used
   • For a business trust company* of Anticimex where the personal information non disclosure agreement has been made, when Anticimex entrusts the handling of personal information within the scope required for accomplishing the utilization purpose that has been disclosed to User, (where a business trust company* is a company such as a courier company which delivers products, brochures, and direct mail (DM), a communication carrier which transfers telephone communications, FAX, and e-mail, a label-printing company which prints destination labels for delivering products, brochures, and direct mail, a credit card company which has been specified by User to pay by card, and a consignment company which collects unpaid money)
   • When Anticimex uses personal information together with a group company of Anticimex, within the scope required for accomplishing the utilization purpose that has been disclosed to User
   • When Anticimex needs to refer personal information to a personal credit record agency, to check the paying ability of User
   • When a credit card company requests Anticimex to check if a card has been illegally used
   • When Anticimex has to respond to a request for providing personal information from the court, for example, according to the laws and regulations
   • When Anticimex needs to provide companies which manufacture products certain personal information necessary for export related documents preparation for observe laws and regulations.
   • When Anticimex needs to protect the rights or resources of Anticimex
   • When Anticimex has to protect the benefit of other User

Refund Policies

No Refund Policies
Refunds will not be provided once sign and fully paid. We do not provide credit, refunds or prorated billing for subscriptions that are cancelled during the protection plan. In such circumstances, you will continue to have the protection until the end of the protection plan.